We collect information that you provide directly when using Astegn, such as when creating an account, requesting a tutor, or contacting our support team.

Personal Information: Name, email address, phone number, role (student, parent, or tutor), and basic profile details.

Student Information: Grade level, subjects requested, learning preferences, and scheduling availability.

Tutor Information: Qualifications, teaching experience, verification details, and availability.

Technical Information: Device data, browser type, IP address, and basic usage analytics to help us improve platform performance.

We use your information to deliver reliable, safe, and effective home tutoring services.

Service Delivery: Match students with suitable tutors, manage bookings, track sessions, and provide customer support.

Communication: Send important updates, session notifications, and respond to inquiries.

Platform Improvement: Analyze usage trends to enhance our features, usability, and learning experience.

Safety & Compliance: Verify tutors, prevent fraud, and comply with legal requirements.

We respect your privacy and do not sell or rent your personal data to third parties.

With Tutors & Students: Limited information is shared only to facilitate tutoring sessions.

Service Providers: Trusted partners who help us operate the platform (such as hosting, email, or analytics services).

Legal Obligations: Information may be disclosed if required by law or to protect the safety of users.

With Consent: Any additional sharing will occur only with your explicit permission.

We take reasonable and appropriate measures to protect your personal information.

Secure Storage: Data is stored using secure systems with restricted access.

Access Controls: Only authorized personnel can access sensitive information.

Monitoring & Updates: We regularly review our systems to maintain security and reliability.

While no system is 100% secure, we continuously work to protect your data.

You have control over your personal information.

Access & Updates: You may review and update your account details at any time.

Deletion Requests: You can request account deletion, subject to legal or operational requirements.

Communication Preferences: You may opt out of non-essential emails at any time.

Support Requests: Contact us if you need help managing your data.

Astegn uses cookies and similar technologies to improve user experience.

Essential Cookies: Required for login, security, and core functionality.

Analytics Cookies: Help us understand platform usage and improve performance.

Preference Cookies: Remember your settings for a smoother experience.

You can manage cookies through your browser settings.

Astegn serves students under parental or guardian supervision.

We collect student information only for educational purposes and with parent or guardian involvement.

We do not knowingly collect unnecessary personal data from children.

Parents may request access, updates, or deletion of a child’s information at any time.

We retain personal data only as long as necessary.

Active Accounts: Data is kept while accounts remain active.

Inactive Accounts: Information may be retained for a limited time for support or legal reasons.

Deletion: Data is securely removed when no longer required.